Platform-based Software Development
Efficient digitalisation with ServiceNow, Microsoft Power Platform & Atlassian Tools
Optimise your workflows and increase your productivity with our bespoke, platform-based software solution. We rely on existing enterprise platforms to speed up processes, improve security and increase transparency.
Challenges of digitalisation
Small and medium-sized enterprises are increasingly facing challenges in the area of digitalisation. Inefficient processes, underutilised IT resources and excessive manual labour can hinder competitiveness and lead to rising operating costs.
Time-consuming & manual processes
Many processes involve time-consuming manual work, tying up time and resources. Automated workflows for tasks such as ticket processing, approvals and document management are often completely lacking.
Lack of transparency
Companies often lack an up-to-date overview of ongoing projects, incidents or KPIs. Without dashboards, it is difficult to make quick, data-driven decisions.
Insufficient use of existing platforms
Although platforms such as ServiceNow and the MS Power Platform are available, they are often not utilised to their full potential. Unused features and poor UX/UI can hinder efficiency.
Security and compliance risks
Manual processes and uncontrolled access rights increase the risk of security breaches. Many companies face challenges in complying with data protection guidelines under the GDPR and ISO 27001.
Our solution?
We develop bespoke software solutions directly on existing platforms, such as ServiceNow, the Microsoft Power Platform and the Atlassian Toolsuite. This enables us to integrate new functions seamlessly into your existing IT landscape, eliminating the need for costly new developments or media breaks.
Start optimising your business processes early on with platform-based software development!
Our process phases – step by step towards the optimal solution:
First, we will take a close look at your existing workflows and processes. We will listen to users, define potential areas for optimisation and work with you to determine which functionalities the software should include, while making as few adjustments as possible.
Contents:
- Kick-off workshop: Determining expectations and requirements
- Defining a clear vision and goals
- MVP definition: Identifying the most important requirements
- Developing an initial roadmap and success criteria
- Optional: Demonstrator
Based on the analysis and best practices, we will develop a bespoke concept and demonstrate which immediate improvements can be implemented. It’s quick and pragmatic. First, we create a Proof of Concept (PoC) or prototype, which we test at an early stage. Only if this is successful will we begin implementing the final solution.
Contents:
- Creation of a product backlog
- Clarification of technical framework conditions
- Preparation of team & structure
- Definition of working methods and development processes
The software is deployed step by step on your platform, tested and iteratively optimised. Using agile methods, we adapt the solution continuously to new requirements during implementation.
Contents:
- Iterative AI-supported development in sprints
- Automated testing for maximum quality
- Continuous optimisation
- Integration of change and defect management
We will support the introduction of the solution and ensure that your employees can use it to its full potential. We ensure smooth implementation through practical training and continuous user feedback.
Contents:
- Gradual introduction (rollout in stages)
- User feedback is integrated into new requirements
- Training & change management for rapid acceptance
Our solution remains future-proof: on request, we offer long-term support and continuous development of the platform.
Contents:
- Automation & new functions as required
- Expansion of the platform based on new requirements
- Support, maintenance & ongoing operation
Advance your digitalisation now!
By using proven platforms such as ServiceNow, the Microsoft Power Platform and Atlassian, you can enjoy the benefits of fast results, reduced development effort and maximum standardisation.
Digital processes, automation and seamless data integration are crucial for achieving efficiency, scalability and quick decision-making. Those who delay risk inefficient workflows and rising costs. Our platform-based software development offers companies a ready-to-use, future-proof solution that can be integrated seamlessly into existing systems.
The most important advantages for you at a glance:
Increased efficiency & automation
Manual processes are automated using intelligent digital workflows. This reduces errors, speeds up processes and ensures consistent optimisation of processes.
Seamless integration without media discontinuity
Our solutions enable immediate networking of your existing systems and tools, ensuring that your data is automatically synchronised.
Expertise
As an official ServiceNow partner, our certified developers have in-depth expertise in implementing bespoke solutions on the platform and efficiently automating your processes.
Combination of standardisation and customisation
We use existing platforms and adapt them precisely to your requirements. Using existing modules and templates reduces development costs compared to traditional software development, creating an optimal combination of flexibility and efficiency.
Greater transparency & better decision-making
Real-time dashboards powered by tools such as Power BI, ServiceNow Performance Analytics and Atlassian Insights provide you with up-to-date key performance indicators (KPIs) and enable you to make informed, data-driven decisions. This allows you to keep track of ongoing projects, KPIs and bottlenecks.
Scalable & future-proof
Our solutions grow with your business. The modular, cloud-based architecture provides maximum flexibility and makes scaling your business processes easy. This means you will always be prepared for future requirements and digital innovations.
What sets us apart
With SSC, you gain an experienced partner who will understand, optimise and efficiently implement your processes. We tailor our approach to our customers’ circumstances and utilise the platforms already in place within their company. You don’t have to adapt to the solution with us – we adapt the solution to your business processes and needs.
We have supported numerous companies in developing platform-based software solutions. Our customers include leading companies such as BMW, Mercedes-Benz and Daimler Truck, for whom we have developed customised applications based on ServiceNow and the Microsoft Power Platform.
Partnership-based cooperation
We understand the challenges faced by our customers and work closely with them. Rather than selling you a standard solution, we develop customised ones that meet your requirements and integrate seamlessly into your business processes and IT environment.
Agility
With short development cycles and iterative improvements, we use agile methods that allow us to make real-time adjustments. An early prototype or proof of concept provides a clear impression of the software from the outset, ensuring full transparency and eliminating any surprises.
Comprehensive service
We guide you through every stage of the process, from initial analysis to implementation and ongoing operation of your solution. Our all-encompassing support package ensures you receive bespoke software and long-term assistance from our experts.