Our company holidays are from 12/23/2020 until 01/10/2021.
There will be an emergency service for urgent support requests on 12/23, 12/28, 12/29 and 12/30/2020 as well as on 01/04, 01/05, 01/07 and 01/08/2021.
Please address your support requests on these dates to email@example.com. Incoming requests will be collected twice a day (10:00 AM and 02:00 PM) and processed as soon as possible.
Thank you for your understanding. We wish you some happy holidays and all the best for 2020.